Senior Business Analytics Analyst (Bogotá)

Senior Advanced Analytics Analyst – Senior Advanced Analytics Analyst

Remote type: Flexible Work Arrangement

Locations: Bogotá, Bogota, Colombia

Time type: Full time

Responsibilities

A Day in the Life: As the Senior Advanced Analytics Analyst, you will be an integral part of the Global Service and Repair – Insights team, focusing on developing, implementing, and managing data and analytics deliverables. In this role, you will collaborate closely with the team and stakeholders to create comprehensive analytics‑driven products in support of Service Delivery activities.

• Partner with stakeholders to design data‑driven solutions that optimize service depot, field service, and contact center operations.
• Build, enhance, and maintain data products that support Service & Repair operations.
• Develop a strong understanding of end‑to‑end Service & Repair workflows, metrics, and operational drivers.
• Collaborate with bu...