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Senior Change Communications Advisor (12-month fixed term or secondment)

New Zealand Customs Service

Wellington, Wellington, New Zealand Fixed Term Full Time, Secondment Full Time June 23, 2026
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Opportunity Description

About this role


This is a hands-on advisory role where your work will have real impact. You will provide strategic communications advice, develop practical communication plans and create high-quality content that helps people connect with the purpose and benefits of change. Working closely with project teams, leaders and subject matter experts, you will ensure communications are well planned, audience-focused and aligned to programme objectives, implementation timeframes and adoption goals.


Key Responsibilities include…

  • Develop and deliver change communication plans that help people understand, prepare for and adopt change.

  • Translate complex programme information into clear messages that are meaningful for different audiences.

  • Provide trusted advice to project leaders, managers and senior stakeholders on communication approaches that build understanding, readiness and confidence.

  • Create high-quality co...
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