Senior Client Care & Escalation Lead

Tink is seeking a Managed Services Client Care Consultant to enhance client relationships and support processes. Responsibilities include managing client escalations, monitoring performance metrics, and driving process improvements.

Candidates should possess 5+ years of relevant experience, excellent data analysis skills, and a Bachelor's Degree. Strong communication and stakeholder management skills are vital. This role requires at least 3 days in the office, as confirmed by the Hiring Manager.