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Senior Collections Advisor

honeycomb

Antrim, Northern Ireland, United Kingdom Full-time May 30, 2026
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Opportunity Description

Honeycomb is pleased to partner with a respected financial institution to appoint a Senior Collections Advisor within their growing Belfast City Centre team. This is a full-time, 6- 12-month temporary position offering an excellent pathway for those looking to develop their career with a bank recognised for its positive culture, staff development, and impressive employee retention.

The Role


As a Senior Collections Advisor, you'll be a key contact for customers facing financial difficulties, working within a telephony-based environment where inbound calls are central to the role. You will provide compassionate and effective support through:

  • Engaging with customers primarily over the phone to gain a clear understanding of their financial circumstances

  • Managing sensitive, telephony-based conversations with empathy, professionalism, and confidence

  • Assessing individual situations to determine the most appropriate course of act...
  • Full-time Financial Clerks

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