Senior Commerce Training Manager

**GAMING EXPERIENCE REQUIRED** **
**Job Purpose or Objective(s):** The Senior Training Manager is responsible for leading the design, delivery, and evaluation of all training programs within gaming operations. This role drives operational excellence by developing high-performing teams, ensuring compliance with regulatory and company standards, and enhancing the overall guest experience. The position requires a hands-on leader who can supervise, coach, and mentor a team, while collaborating with executives and operational leaders to meet strategic business objectives.
**Primary Tasks:**
1. Lead, coach, and develop a team of training professionals to deliver effective training programs aligned with brand standards, industry regulations, and company goals.
2. Design, deploy, and evaluate training programs for all gaming operations, including onboarding, train-the-trainer programs, and ongoing associate development.
3. Visit assigned departments to validate training systems,...