Senior Coordinator, SMB Growth

Job Description

WHAT YOU WILL OWN:
Tasked with the care of a portfolio of partner accounts, you will be expected to:

- Have the ability to sell on the phone as second nature.

- Manage and grow the revenue of each account.

- Provide operational support when needed.

- Monitor each account’s performance metrics and ensure compliance with Foodpanda’s operational standards.

- Meet and/ or exeed the expected daily productivity in terms of the number of calls and sales.

- Meet requirements in the areas of documentation accuracy, partner approval and systems processing.

- A knack for objection handling, persuasiveness, instilling urgency and acting in a fast-paced fashion.

- Problem-solving comes as second nature; constantly striving to provide solutions which are in sync with company offers.



ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE:

- 2 to 3 years experience with...