Senior Crew Leader

Senior Crew Leader

The Senior Packer / Mover / Porter is a customer facing operational role responsible for daily business activities including providing customer service, picking, packing, unpacking, stowing, moving, materials handling, fitting, installing, detailing & recording inventory, and driving. They are responsible for leading others and more complex moves. They will liaise with customer and clients to resolve any issues or queries and ensure that quality and safety are maintained.

Competencies for these jobs

Customer Service

Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, is always available for customers, follows procedures to solve customer problems, understands company products and services, maintains pleasant and professional image.

Productivity

Manages a fair workload, volunteers for additional work, prioritises tasks, develops good work procedures, man...