Senior CRM Business Analyst – Digital Banking & Omnichannel

GSS Tech Group seeks a high-caliber Senior Business Analyst – CRM in Dubai to bridge business stakeholders and tech teams, delivering top-tier CRM solutions and enhancing digital onboarding journeys.

The ideal candidate has over 6 years of experience in Retail Banking, focusing on CRM platforms, and strong regional regulatory knowledge. Responsibilities include leading requirements analysis, functionality design, and ensuring successful user acceptance testing.