Senior CRM & Retention Manager

We’re on the lookout for a strategic and hands-on CRM & Retention Marketing Leader (Senior Manager or Head of) to join our fast-growing digital & retail experience brand. This is a unique opportunity to shape the full lifecycle of CRM in a product-led, data-rich environment — blending campaign execution, automation, and insight-driven strategy.

You’ll work closely with Directors and fellow marketing leaders to lead a talented CRM team, owning the customer journey across multiple channels. From segmentation to systems thinking, you’ll champion the tools, data, and narratives that build meaningful relationships with our users.

Location
This is a hybrid role, with flexibility to work remotely most of the week. We ask for a minimum of one day per week in our Dublin city workspace to collaborate with the team in person.

What You’ll Do