Senior Customer Service Associate

Position: Customer Experience Associate

Location: Malvern, PA 19355 (REMOTE)

Duration : 6+ months

Shift: 10:30 am – 07.00pm

Qualifications:

• Bachelor’s degree or associate Degree or 3 – 5+ years of customer service-related experience required.
• Attention to detail required.
• Demonstrate pro-activeness and initiative when dealing with queries and following up on customer questions.
• A positive attitude with the ability to ‘make things happen’ is essential.
• Applicants must have a strong customer service focus and recognize the importance of exceeding customer expectations while working within a team-oriented environment.
• Experience in sales, call center, product support, or similar environment is preferred.
• Clear and professional communication skills, both oral and written
• Exhibit adaptab...