Senior Customer Service Executive (Logistics)#ESY

. Book Contracts/Orders according to customer's request . Checked that customer's PO pricing are in line with quotation or prior agreement, else rework on pricing calculation to get approval before sending order confirmation to customer. . Co-ordinate with factory to get special price updated into system . Monitor on delivery dates and do necessary expediting with factory to meet with client's expectation as close as possible . Follow-up on payments with clients to ensure payments received prior to shipment arrangement unless otherwise with agreement with SOM in view of urgency of project site requirement. . Follow up on overdue positions and co-ordinate with Accounts Receivables department in Germany HQ. . Ensure LC conditions according to terms & conditions. . Handle LC negotiation and preparation of all necessary documentation. . Issuance of Debit or Credit notes in case of discrepancies / needed circumstances . Monitor credit limits & payments . Release orders per customer's shippi...