Senior Customer Success Manager

Dematic is actively seeking multiple talented, passionate and strategic Senior Customer Success Managers in our Lifecyle Solutions & Services (LSS) organization. The Senior Customer Success Manager (CSM) is the primary owner of customer outcomes across the post‑implementation lifecycle. This role ensures customers achieve measurable value from Dematic solutions through proactive engagement, operational continuity, and strategic guidance. The Senior CSM acts as the single point of accountability for customer success, retention, and expansion while serving as the internal voice of the customer across Dematic.

We offer:

Career Development 

Competitive Compensation and Benefits 

Pay Transparency 

Global Opportunities 

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Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and ...