Senior CX Architect - End-to-End Experience

Ant International, headquartered in Singapore, is seeking an experienced individual for the role focused on customer experience optimization in Kuala Lumpur. The candidate should have at least 5 years of experience in customer service solution design, with a strong understanding of Southeast Asian markets and user behaviors.

The role involves driving service improvement initiatives and acting as the main contact for customer experience matters. The ideal candidate will be fluent in English and possess strong analytical and communication skills.