Senior Delivery Consultant - Customer Experience AI Agents, and Conversational AI

Description
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AI-powered customer experience solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices in conversational AI, generative AI, and intelligent automation throughout the project lifecycle.

Possessing a deep understanding of AWS AI/ML products and services, as a Senior Delivery Consultant you will be proficient in architecting complex, scalable, and secure AI-powered customer experiences tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current customer experience capabilities, and propose effective strategies for le...