Senior Desktop Support Lead for VIP & Enterprise

Title: Senior Desktop Support Technician

5 day work week : Monday to Friday

Location : Changi Airport

About the Role
We are seeking a highly skilled and motivated Senior Desktop Support Technician to join our IT team. In this role, you will provide advanced technical support to end-users, ensuring smooth operation of workplace technologies and a high standard of customer service. You will serve as an escalation point for complex technical issues, mentor junior team members, and contribute to IT initiatives that enhance the efficiency and reliability of our systems.

Key Responsibilities
Deliver timely and professional support for desktops, laptops, mobile devices, and related peripherals.
Troubleshoot and resolve hardware, software, and network connectivity issues, acting as an escalation point for the support team.
Install, configure, and maintain operating systems, applications, and security tools across...