Opportunity Description
Responsibilities
- Partner with the Agency’s business teams to elicit citizen/business and Agency’s needs through human‑centric and visual methods
- Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions
- Evaluate and recommend suitable technology while aligning with GovTech’s technology directions (such as cloud‑based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)
- Identify and adopt the appropriate development and delivery approach (Outsourced, Co‑Sourced or In‑house development)
- Work with fellow Govtechies and Agency's teams to develop user stories, functional/technical specifications and acceptance criteria
- Ensure product readiness for smooth deployment, adoption and operations
- Analyse impact of requested changes and propose improvements to continuously address changing bus...
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