Senior Director of Data Engineering & Support Operations

Job Description

Location : Hybrid role in Reading or/and London

Overview :

As a key member of the engineering leadership team, you will lead a globally distributed group tasked with defining next-generation data engineering strategies. Your team will power the daily acquisition of data from over 1,400 retailer websites across multiple international markets. Additionally, you will direct day-to-day Level 2 and Level 3 technical support operations for our customers across the Americas, EMEA, and APAC, delivering rapid, high-quality solutions to ensure maximum customer satisfaction.

The ideal candidate brings a proven background in application development or data engineering, paired with a talent for solving complex technical challenges through the effective alignment of people, processes, and technology. You are a hands‑on leader who isn’t afraid to dive into the technical details. Driven by a high sense of ownership and a passion for...