Senior Dynamics 365 CRM Functional Lead

Location: 100% Remote (LATAM)

About the Role

As a Senior Functional Lead, you will be the primary consultant responsible for the end-to-end success of Dynamics 365 CRM implementations for a strategic North American Non-Profit organization. This is a high-visibility role where you act as a Trusted Advisor, leading client stakeholders through complex business transformations. You won't just follow a backlog; you will own the functional roadmap, lead discovery, and ensure the solution delivers real-world impact using Agile-driven methodologies.

Key Responsibilities

• Discovery Leadership: Independently lead functional discovery workshops, eliciting complex requirements and mapping intricate business processes for Non-Profit operations.
• Strategic Design: Design an...