Senior E-commerce Customer Service

This job is for a Senior E-commerce Customer Service role, where you'll help customers on platforms like Shopee and Tiktok. You might like this job because you'll solve problems, manage returns, and keep customers happy daily!

RM 2200 - RM 2800

B7, SUSURAN PERUSAHAAN 1, TAMAN BANDAR BARU MERGONG 05150 ALOR SETAR, Kedah

Responsibilities

To perform customer care management in E-commerce platforms like Shopee & Tiktok by maintaining excellent response rate and effective solutions to customers.

In charge of customer return & refund.

Handling of order operational tasks, order distribution and daily reporting.

Job Requirements

MUST have knowledge of Shopee or Tiktok SELLER sales flow.

Knowledge of SITEGIANT app is a bonus.

Minimum 3 years of similar hands-on experience.