Senior Enterprise Operations Change Manager

**Overview**

This role contributes to REI’s success by leading enterprise-wide change management efforts that enable the successful adoption of strategic initiatives and process transformations. As the senior change leader within Enterprise Operations, this role ensures that change is intentionally planned, communicated, and sustained across all levels of the organization—from HQ to the fleet.

The Senior Change Management Leader partners closely with business and functional leaders across Merchandising, Supply Chain, Store Operations, IT, HR, and other teams to embed change capability into how REI operates. You will consult and advise enterprise initiative leaders and facilitate stakeholder alignment to minimize disruption, accelerate adoption of new processes and ways of working, and embed continuous improvement. This role is both strategic and hands-on—balancing organizational insight with structured methodology to ensure people are engaged, prepared, and supported ...