Senior Event Operations Lead

Lead daily operations and ensure smooth execution of events, exhibitions, meetings, and conferences

Deliver exceptional customer and guest experiences through proactive engagement and service recovery

Handle escalations, operational incidents, and customer concerns professionally

Maintain strong front-of-house presence and coordinate closely with organisers and stakeholders

Lead operational teams and manage manpower deployment during shifts

Conduct shift briefings and coordinate with suppliers, vendors, and internal departments

Ensure service standards, operational readiness, and safety compliance are consistently maintained

Monitor event operations and facility conditions to ensure se...