Opportunity Description
+ Ensure all customer enquiries, orders, service needs and complaints are attended with quality service level, respond where appropriate or direct to relevant functional department.
+ Ensure all customer enquiries, orders, service needs and complaints are attended with quality service level, respond where appropriate or direct to relevant functional department.
+ Accurately & timely entry of customer orders in SAP in accordance with established FME processes and policies.
+ Equip with company’s products and services knowledge.
+ Liaise with other functional department to ensure on time order fulfilment
+ Provide timely & accurate stock status & feedback to Customers.
+ Share appropriate Information related to order processing & order fulfilment to all Internal/External Customers.
+ Ensure all service failure is recorded accurately into the Issue Management system. Work together with appropriate functional department to prov...
+ Ensure all customer enquiries, orders, service needs and complaints are attended with quality service level, respond where appropriate or direct to relevant functional department.
+ Accurately & timely entry of customer orders in SAP in accordance with established FME processes and policies.
+ Equip with company’s products and services knowledge.
+ Liaise with other functional department to ensure on time order fulfilment
+ Provide timely & accurate stock status & feedback to Customers.
+ Share appropriate Information related to order processing & order fulfilment to all Internal/External Customers.
+ Ensure all service failure is recorded accurately into the Issue Management system. Work together with appropriate functional department to prov...
Ready to Apply?
Submit your application for Senior Executive II at Fresenius Medical Care
Apply for this Position