Opportunity Description
Position
Senior Expert, Technical Service (4-Stroke Portfolio)
Location: Manila, Philippines and Jakarta, Indonesia
Even for located at Jakarta, the candidate will mainly be dedicated to tasks for WAU, PNG, WPH and Asia pacific. If needed a support will be utilized locally at Indonesia. Involves travel and flexibility to understand different culture and customer needs.
What You Will Be Doing
Analyze technical problems and provide conclusions, recommendations, and reports.
Report work progress to relevant stakeholders.
Deliver technical support to internal teams (Service Sales, Operation Support, Field Service, Warranty) and external customers.
Conduct site visits for advanced product/system/performance analysis.
Perform on-site troubleshooting, diagnosis, and root cause analysis (RCA).
Support sales teams with technical discussions and customer meetings.
Par...
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