Senior Field Service Engineer / Manager

Skeleton is looking for a driven and experienced Senior Field Service Engineer / Manager to join our Advanced Engineering team in Lappeenranta.

Would you like to play a key role in ensuring the quality of our products and customer satisfaction while also developing our field service operations? We are now looking for a Senior Field Service Engineer / Manager to take ownership of complex fault analysis, repairs, testing, and to drive continuous improvement of our service processes.

Responsibilities

• On-site work at customer locations: advanced fault analysis, repairs, and system-level testing
• Analysis and repair of returned products at your own workstation in Lappeenranta
• Taking ownership of the most complex technical issues and root cause analysis
• Supporting customers in optimizing product performance and resolving critical cases
• Developing and maintaining working methods at service workstations
• Driv...