Senior Global Escalations Specialist, Member Experience (Singapore)

At Tinder, we bring people together. With tens of millions of users and a presence in nearly every country around the world, our impact is global—and growing rapidly. The work you do here can help create safer, more meaningful experiences for millions of people.

The Global Escalations team, part of the Member Experience organization, is dedicated to supporting and protecting our user community. We are seeking a Global Escalations Specialist to manage complex member escalations across Trust & Safety and Support operations.

This team is responsible for investigating safety concerns, abuse reports, platform issues, and escalated support cases, while ensuring compliance with Tinder’s Community Guidelines and Terms of Service.

• Help protect the Tinder ecosystem by preventing fraudulent activity, enforcing Terms of Service, and enhancing the overall member experience.
• Investigate, troubleshoot, and resolve compl...