Senior Healthcare Caseworker Role

Make a difference as a Senior Healthcare Caseworker at Cencora. Focus on patient support solutions and reimbursement strategies while managing diverse cases effectively.
In this role with Cencora’s Innomar Strategies, you are responsible for guiding patients through reimbursement challenges and ensuring their critical needs are met. Your experience in patient support is invaluable as you manage extensive caseloads while training new recruits. Collaborate with healthcare professionals to ensure a seamless experience for those you serve.
Key Responsibilities:
• Manage reimbursement inquiries for patients
• Lead training sessions for new caseworkers
• Handle a larger patient caseload than peers
• Provide expert solutions for insurance coverage
• Engage with healthcare providers for optimal outcomes
Requirements:
• Two years in customer service setting
• Bilingual proficiency in French and English
• Background in pharmaceutical or medical industries
• Ex...