Senior host

Front of House Operations Ensure smooth operation of the reception area Ensure guests are greeted, checked in and allocated rooms promptly and courteously To ensure reservations are taken correctly and courteously Ensure credit control procedures are strictly adhered to To ensure guest accounts and O status is kept up to date Ensure effective and speedy check out facilities Ensure collection and delivery of luggage to rooms is done efficiently To ensure that the hotel entrance is correctly managed Ensure that rooms are serviced and maintained to the standards Make sure all front of house areas are clean and tidy at all times Rooms Division Operations Ensure the smooth operation of Housekeeping on a daily basis Daily spot checks of suites and rooms to ensure VNL standards Checking of all monthly stock takes for amenities, chemicals and linen for Housekeeping Reporting and follow up of all maintenance issues pending or outstanding Assisting with the overseeing of the maintenance departme...