Senior Housing Officer - D1 Housing Management

Job description

Organisation: Derby Homes

37 hours per week

Permanent

City wide

TO APPLY FOR THIS VACANCY, YOU MUST DO SO THROUGH THE DERBY HOMES WEBSITE, BY CREATING AN ACCOUNT USING THE “APPLY ONLINE” LINK.

We are seeking an experienced and motivated individual to supervise the delivery of a customer-focused Housing Management service within a designated area. Working as part of a team, this role will be responsible for delivering services to customers living within a defined geographical area. 

You will lead a small team of Housing Officers, ensuring high standards of tenancy management, customer service, estate management, and performance delivery. The role involves managing complex tenancy breach cases and progressing these cases for legal action. 

Working closely with residents, Councillors, partner agencies and community organisations, you will build strong relationships to address local ...