Senior Infrastructure Service Assurance Lead

HR Ways is seeking a Senior Manager for Infrastructure Service Assurance in Islamabad. The ideal candidate will manage the reliability of IT services while ensuring adherence to service level objectives. Responsibilities include developing policies and procedures, coordinating incident responses, and reporting on service performance metrics. A Bachelor's degree in IT is required, along with certifications like ITIL or PMP. The position requires 8-12 years of relevant experience in technology management. Competitive salary and benefits offered.