Senior Inside Sales & Contracts Engineer

Key Responsibilities and Outcomes:

Inside Sales Responsibilities:

• To provide exceptional levels of Customer Service
• To respond swiftly and accurately to all customer queries within pre-agreed timescales
• Produce Sales Quotations, Pre-qualification documents, Technical Proposals and any other form of information required by the customer / potential customer
• Responsible for delivering high levels of customer satisfaction at all times
• Ensure quotations are recorded accurately and in a timely fashion, to maintain departmental KPI’s
• Ensure accuracy of quotations, technical documentation, customer Purchase Orders and any other related documentation prior to issue to Contracts for booking in
• Progress/chase outstanding quotations within pre-agreed timescales and report accordingly
• To maximise the potential of key accounts and new business with existing and new c...