Senior IT Delivery & Operations Lead (Customer-Facing Systems)

Role Summary

Alteris Consulting is seeking a Senior IT Delivery & Operations Lead to support a high-impact, customer-facing technology function responsible for both project delivery and production support across a dynamic portfolio of initiatives.

This role requires a seasoned leader who can engage immediately with minimal ramp-up , providing hands‑on oversight across delivery and operational environments. The successful candidate will manage a portfolio of small-to-mid-sized initiatives, ensuring delivery excellence while maintaining the stability and performance of production systems.

Operating at the intersection of business and technology, this role partners closely with customer service stakeholders, internal technology teams, and external vendors to deliver scalable, reliable, and innovative solutions.

• Strong ownership across both delivery and operational support
• Hands‑on leadership with a focu...