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Senior IT Support Technician

Maersk

Herleshausen, Hessen, Germany Full time June 10, 2026
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Opportunity Description

Senior IT Support Technician is primarily responsible for onsite support of end-user devices, asset management, and physical maintenance of IT equipment such as servers, switches, printers, cabling, video conferencing systems, mobile devices, handheld scanners, wireless LAN, warehouse tablets, in-vehicle displays, and label printers.

Key Responsibilities:

  • Set up and maintain end-user hardware (WiFi access points, RF scanners) following SOPs and manuals.
  • Provide 2nd and 3rd level IT support via ServiceNow, ensuring SLA compliance.
  • Coordinate with vendors for hardware issues and take ownership of complex incidents.
  • Manage incidents and problems, and support local IT projects and rollouts.
  • Maintain accurate asset records in the central CMDB.
  • Serve as primary IT support at your location, including occasional support for other sites across Europe.
  • Participate in IT-related projects and provide remote/on-site support as n...
    • Full time Computer Occupations

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    Opportunity Details

    Location Herleshausen, Hessen
    Country Germany
    Type Full time
    Category Computer Occupations
    Posted June 10, 2026
    Deadline July 20, 2026

    About Maersk

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    Maersk

    Herleshausen, Germany

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