Senior Manager Accreditation and Grievance Operations

**Description**



Manages the Accreditation systemic administrative processes related to The Joint Commission, Det Norske Veritas (DNV), Department of Health (DOH), Centers for Medicare and Medicaid Services (CMS), and other key regulatory standards affecting all Swedish Medical Center campuses. These include applications, corrective action plans and progress reports, compliance assessments and investigations, and license renewals.



Manages the patient complaint and grievance process. Leads final grievance investigations and responses, with support from the Clinical Quality Investigations Department. Collaborates to support the Patient Experience objectives of the organization.



Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because...