Senior Manager, Client Engagement Strategies Toronto

Overview

Elevate client relationships as a Senior Manager, Client Engagement Strategies at Tangerine in Toronto, Ontario. Drive cross-selling efforts, enhance personalization, and optimize program performance.

In this leadership role, you will manage strategies aimed at building long-term banking relationships and increasing client engagement through tailored outreach programs. Responsible for performance metrics, you will collaborate with diverse teams and utilize data insights to refine approaches and improve existing initiatives. Your focus will be on fostering a culture that emphasizes client needs and relationships.

Key Responsibilities

• Lead strategic initiatives and monitor key KPIs
• Create and implement multi-channel client engagement strategies
• Innovate with data insights to boost client interaction
• Conduct performance tracking and deep-dive analyses
• Facilitate strategic discussions with key stakehold...