Opportunity Description
Responsibilities
- Lead the Order-to-Cash Process for a global client, leading a team of employees. Responsibility spreads across Billing and Collections related sub-processes.
- Lead Client and Internal partners with utmost care, analysing volumetric information, with a problem-solving attitude. Relationship management is key to succeed in this role.
- Supervise daily Billing and Collections operations
- Lead and mentor your team, providing guidance, training, and performance feedback.
- Monitor Billing and Collections KPIs and SLAs and implement corrective actions when needed.
- Review complex cases and escalated issues appropriately.
- Collaborate with cross-functional teams (Finance, Sales, Operations, Cash Application) to resolve discrepancies and support revenue recognition.
- Act as 2nd level of critical issue for client and take necessary action to get the resolution, connect with the customer about status and action...
Ready to Apply?
Submit your application for Senior Manager Collections - Consumer Goods at Empresa Confidencial
Apply for this Position