Senior Manager, Customer Engagement and Event

Senior Manager, Customer Engagement and Event

Location:
Kowloon City, Kowloon, HK

Brand: HSBC

Area of Interest:

Closing Date:

Date: 8 Jun 2026

**Job description**

We are currently seeking a high calibre professional to join our team as **Senior Manager, Customer Engagement and Event.**

**In this role you will:**

**Customer engagement delivery (people manager)**

+ Lead and develop a team to deliver end-to-end engagement program (seminars, webinars, client roundtables, partner events, hybrid formats) across PB/CMB/Broker/EB.
+ Own engagement planning cadence (annual/quarterly plan), delivery governance, execution standards and post-event evaluation.
+ Ensure proposition messaging is consistent across legacy planning, retirement, wealth growth and health, with clear customer value propositions and call-to-actions.

**Business prioritization, channel partnership and performance manage...