Senior Manager - End Point Digital Experience Team - Remote

Senior Manager- End Point Digital Experience - Remote

This role is a senior, hybrid role at the intersection of endpoint engineering, analytics, and service experience. This role is responsible for designing, operating, and continuously improving the digital experience of caregiver endpoints—from clinical thin clients and thick clients to virtual desktops, mobile devices, printers and enterprise workstations.

Working in close partnership with developers, service engineers, clinicians, operations teams, and program managers, this role introduces and scales a modern service‑engineering and experience‑driven mindset across Endpoint Services. The focus is not just system uptime—but how technology actually feels and performs for caregivers delivering care.

This role requires a leader who can thrive in ambiguity, translate data into action, coach others, and drive clear strategies that balance technical excellence with clinical and business outcomes.

Digi...