Senior Manager, Hospitality Services & Audio Visual (AV) Support

Oversee the end-to-end delivery of hospitality, facilities, and technical infrastructure to foster a high-performance work environment. Responsibilities include architecting operational strategies that maximize space utilization, maintain technical excellence, and elevate employee and guest experiences through seamless, reliable service delivery.

• Infrastructure Planning: Anticipate future needs for Audio Visual (AV) and Telco upgrades to ensure the facility remains technologically competitive.
• Hospitality & Service Excellence : Driving service excellence through rigorous quality standards and data-driven performance measurement

Stakeholders Engagement

• Continuous establish and maintain good rapport and relationship with SC internal and external stakeholders to ensure requirements and deliverables are completed efficiently in line with the service level agreement.

Process Ownership

• End-to-En...