Senior Manager - Key Account Manager

Kuala Lumpur, Malaysia | Posted on 05/06/2025

• Country Malaysia

Job Description

• Gain deep insights into the market and customer needs by understanding their specific requirements and offering customized logistics solutions to support their future growth.
• Initiate and implement strategies to improve customer satisfaction and build long‑term partnerships.
• Effectively address and resolve customer complaints and issues to uphold trust and ensure ongoing business relationships.
• Participate actively in local country meetings and discussions to obtain indirect insights into customer expectations and operational challenges.
• Retain current business by meeting financial and volume objectives while ensuring consistent and sustainable growth.
• Identify and pursue new business opportunities by promoting the company’s services and solutions within the SAO region and extending outreach to global markets....