Senior Manager, Know Your Customer (KYC) Policy

Description

The Senior Manager, Know Your Customer (KYC) Policy is a strategic leader responsible for designing, maintaining, and advancing the bank’s KYC policy and standards framework to ensure effective customer identification, risk assessment, and regulatory compliance. This role establishes clear, consistent requirements aligned to U.S. and enterprise AML expectations, while proactively monitoring the regulatory landscape and emerging financial crime risks to drive timely, forward-looking policy enhancements. Serving as a key advisor to FCRM Business Oversight and business stakeholders, the Senior Manager provides expert interpretation of KYC requirements, manages complex policy escalations and exceptions, and promotes consistent application across the organization. Additionally, the role leads and develops a high-performing team, delivering training and guidance that enhances enterprise understanding of KYC obligations and enables informed, risk-based dec...