Senior Manager Medical Information

Job Description

General Summary:
The Senior Manager Medical Information drafts and maintains medical information content for use by the Medical Information Call Center (MIC) staff to respond to medical inquiries from healthcare professionals and patients. The Senior Manager Medical Information reviews MIC case records for accuracy of response and appropriate case processing in compliance with applicable policies, SOPs and country specific regulations and/or guidance.

Key Duties and Responsibilities:

• Develops and maintains in-depth therapeutic knowledge of disease, epidemiology, product and competitor product information to facilitate the creation of medical content.
• Drafts standard medical response letters and frequently asked questions (FAQs) for assigned product(s) and/or investigationals that are timely, non-misleading, accurate, and scientifically balanced for assigned Vertex marketed products and/or investigationals and rele...