Senior Manager, Operational Technology

Job Description The Senior Manager, Operational Technology (OT), ensures 24/7 uptime and reliability of all critical sorting systems and MIS infrastructure at SingPost Centre and the eCommerce Logistics Hub. The role oversees maintenance, technology upgrades, and vendor management for OT networks, servers, and control systems. As the key technical authority, the manager provides strategic guidance, supports new projects, and ensures IT and OT security compliance. This position leads a team of ten, including five OT maintenance staff and a Front End Support (FES) team. The FES team handles IT infrastructure and automation equipment support across Post Offices. Responsibilities Operational Technology & System Uptime Plan and direct all life cycle management activities, including designing and executing comprehensive maintenance programs to ensure system serviceability. Conduct technology refreshes (hardware and software) to mitigate obsolescence and ensure systems comply with modern stan...