Senior Manager, Partner Customer Success

**Overview**

At Intuit, the **Senior Manager, Partner Customer Success** **is the architect behind the individuals who lead our most influential accounting partnerships. Your mission is to build, coach, and scale a team of PCSMs who move beyond the launch phase to become indispensable strategic anchors for high-value firms. You will ensure your team successfully connects the dots between a firm’s business goals and the full breadth of the Intuit ecosystem, driving deep platform adoption and identifying expansion opportunities that transform IES into a firm’s primary growth engine.**

**Responsibilities**

+ **Post-Implementation Maturity:** **Lead the team in transitioning firms from newly onboarded to fully optimized. Focus on deep-tier feature adoption and workflow integration that cements IES as the firm's operational bedrock.**
+ **Partner Enablement & Scale:** **Coach the team to build scalable train-the-trainer enablement programs. Equip firm ...