Senior Manager, Research and Insights

Job Function

Through collateral relationships with respect to the Director Strategy and Conservation and within context provided by the Director Strategy and Conservation (i.e., corporate strategies and policies, accountabilities, tasks, budget and programs, compliance and performance targets, expectations for continuous improvement, etc.), provide the following:

• Support the Director Strategy and Conservation Officer in the development and implementation of an integrated centre of excellence that will identify all customer segments and informs the development of new customer programs, including educational and outreach programs.


• Support the Director Strategy and Conservation Officer by being responsible for customer intelligence and the delivery of market research that improves an understanding of customers.


• Support the Director Strategy and Conservation Officer in the development and implementation of cus...