Senior Manager - Retailer Customer Success (Market research, Data analytics, Consumer Insights)

Important Note

This role is only intended for candidates who are already living and based in the UAE.

Job Overview

The Senior Manager – Customer Success (Retail Executive) will act as a strategic partner to key retail clients across the region. The role focuses on delivering a seamless, analytics‑driven client experience, leading high‑impact engagements, and strengthening long‑term partnerships. This position oversees major strategic Retailers and supports multi‑market needs across MEA.

Key Responsibilities

Client Leadership & Strategy

• Act as senior relationship owner for key retail clients, managing executive‑level engagement. Own client management and communications.
• Identify and engage senior stakeholders across client organizations. Build client relationships and identify sales opportunities.
• Partner with Account Directors to define and execute strategic service direction and support rene...