Senior manager, Rider Retention (Regional)

Senior manager, Rider Retention (Regional)

Full-time

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

About the Role

Riders are the operational backbone of our business. Because retaining an active rider is exponentially more cost-effective than acquiring a new one, this role is critical to our global efficiency and bottom line.

What You Will Do

• Pandora Reactivation Strategy: Design, spearhead, and execute rider reactivation campaigns across all Pandora markets.
• Budget & Target Ownership: Own the overarching rider incentive budgets, set clear retention targets, allocate ...