Senior Manager, Salesforce CRM & Digital Engagement

Job Description

What is the Opportunity

You'll architect and execute sophisticated, multi-channel communication strategies that reach our clients through the moments that matter—mobile push notifications, in-app messages, SMS, and emerging digital channels. This is a highly technical role where you'll leverage Salesforce and integrated communication tools to design personalized, event-driven customer journeys that drive engagement and build lasting relationships.

As our Senior Manager, Salesforce CRM & Digital Engagement you're the technical architect who transforms customer data into timely, relevant experiences. You'll work at the intersection of Salesforce technology, marketing automation, and customer experience to orchestrate communications that anticipate needs and deliver value at exactly the right moment.

What will you do

Build & Optimize Communication Ecosystems

• Design and implement...