Senior Manager Tokai (Cape Town)

We are currently recruiting for our high-performing and busy Pedros store in Cape Town. This opportunity is ideal for motivated individuals who thrive in a fast-paced environment and are committed to delivering excellent service while supporting our continued growth and operational excellence.

DUTIES AND RESPONSIBILITIES:

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
6. Managing staff including discipline and work rosters.
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety ...