Senior Multichannel Support Specialist

Harvey Norman MY is looking for a dedicated customer service professional in Kuala Lumpur to manage customer inquiries through phone, email, and chat. You will address complaints with empathy and collaborate with teams to improve service quality.

The ideal candidate has strong communication skills, a problem-solving mindset, and is committed to meeting KPIs related to customer satisfaction. If you are inspired to take on this challenge, apply via the provided email.