Senior Network Account Manager

Advance Healthfirst through superior customer service focused leadership in an assigned territory and team, which will help to optimize provider satisfaction

Educate and train network representatives in key business principles around profitability, network adequacy, quality, etc.

Promote successful internal collaboration within Healthfirst for our providers:

*Shared mutual goals by working directly with the hospital and affiliated provider teams to improve their clinical, quality and member satisfaction outcomes

*Provide effective education and communication of Healthfirst benefits and policies, changes, and effects to individual practices

*Collaborate, develop, and deliver appropriate reports that allow provider partners to better manage their patient population (roster, care plans, quality reports, etc.)

*Propose and implement initiatives or process changes with providers that will ultimately encourage process improvements within ...